Pride Plumbing Services, Inc
Review Summary
Pride Plumbing Services, Inc. receives overwhelmingly positive reviews. Customers praise their:
- Professionalism and Courtesy: Technicians are described as polite, neat, and professional.
- Efficiency and Speed: They offer quick scheduling, prompt service, and efficient work.
- Knowledge and Expertise: Plumbers are knowledgeable, explain issues clearly, and offer solutions.
- Quality of Work: Customers are satisfied with the quality of the repairs and installations.
- Customer Service: The office staff is helpful and responsive.
- Cleanliness: Technicians clean up thoroughly after completing the work.
- Specific Examples: Positive experiences include drain unclogging, hot water heater replacement (tankless and traditional), faucet replacement, and fixture updates.
- Areas for Improvement: Some customers found the prices to be high, although the quality of service was still appreciated.

Reviews
View All on Google4.9
(1987 reviews)
M B
I was very pleased with my experience with Pride Plumbing! They were able to fit me in on the same Friday I called which was really helpful to not have to deal with a clogged drain all weekend. The price was more than I wanted to pay but I also understand that unfortunately everything is expensive these days. James and Noah were efficient and did excellent work. They explained and resolved the issue promptly. Thank you, Pride Plumbing!
Glenn Cooke
Pride Plumbing is the best! I have used their services for a number of years and have always been most impressed with their professionalism, courtesy, and outstanding work. Most recently, I was fortunate to have Daniel and James H. remove my old hot water heaters and install a new tankless heater. They were efficient, very knowledgeable of the technology involved and most willing to educate me on the operating facets of the new equipment. From our first meeting to discuss water heater options, I felt comfortable with their grasp of the various alternatives and costs. Further, I felt no pressure to select one option over another and I am completely happy with my choice and, even more so, with the efforts of the Pride team to make the installation process a very easy experience. I highly recommend Pride Plumbing wholeheartedly and with no reservations or qualifications. Anyone in need of extremely competent plumbers cannot go wrong with Pride!
D H
Pride plumbing is fantastic. After calls with my town to get the water shut off and then finding out they had to dig up the yard to replace the unit, I had to reschedule Pride plumbing, they were so accommodating moving the inside plumbing jobs to different times(same day) and last minute calls once the service was restored. I can’t thank Matt from pride plumbing enough for the great work. Everything came together. thanks again to Pride plumbing Dale Hill
Blue Eyes
Pride Plumbing was absolutely amazing to work with from the office staff (Ross and Hope) to the plumbers (Matt and Ian). They got me my estimate quickly and were able to schedule the job for when we needed it done . Prior to doing the actual repairs they took the time to answer my questions and concerns . They were quick to get the work completed and at a very reasonable price. I appreciate how thorough they were and Matt and Ian did a great job Cleaning up when they were done. I wouldn’t think twice about having pride plumbing come to my home again or recommend them to my family And friends. I can tell your company takes great pride in the work that is done and the customer service that is provided. Thank you for the high-quality of work that you offered us!
Peter Ciarico
September 13, 2024
Very pleased with the work your tech Ethan did for us! He replaced a basement faucet and put a new regulator in as the water pressure coming into the house too high. We also had him update our bathtub shower and fixtures! It was a big job but it looks great and no more leaks! Very polite/neat and professional!! Thankyou Pride Plumbing!!
Laura Smith
June 28, 2024
I called Pride Plumbing to replace our hot water heater. I was able to get an appointment quickly. Hope was excellent in coordinating a time. Daniel helped explain the different heater options. I could tell he was very knowledge about all aspects of the work. Daniel and his apprentice Adam did a fantastic job installing a new tankless system, which they did the very next day. Thank you!
Alan G.
This was my first experience with Pride Plumbing. I scheduled an appointment because my main bathroom bathtub was draining slowly. James arrived promptly and reviewed several potential reasons why the tub was having this issue. After providing an estimate, I approved the service order. Approximately 50 minutes later, the drain was flowing freely again. While he worked on unclogging the drain, James was very personable and answered all my questions without hesitation. He also explained the differences between a P-style trap and a drum-style trap. Once he finished the job, he took the time to physically show me what a drum trap looks like, as he had one in his truck. He cleaned up thoroughly, leaving the tub and bathroom looking as though he had never been there. As a side note, I don't use plumbing services very often, and I did feel the estimate was high since I paid a service call fee in addition to the actual job fee for work that took less than an hour. That being said, I have no other estimates to compare it to, so it may be the industry norm. Overall, I'm happy with the end result which is a free-flowing bathtub drain. I would have rated the experience with five stars had the price been lower.
Mary Kay Welgoss
James did an outstanding job! He was very knowledgeable, friendly, and skillful in his work. The people at Pride were great to deal with too—they gave us very prompt, professional service. I highly recommend them!